Route customer messages, tickets, and decisions through a probabilistic AI. High confidence goes straight to action. Everything else goes to human review.
How it works
Confident
A customer writes: "I want to cancel my annual plan before renewal."
The router returns: route: billing with 0.97 confidence → handled automatically.
Uncertain
A customer writes: "Your service ruined my launch. I want someone senior to call me."
The router returns: route: human with 0.62 confidence → sent to a person.
Use cases
Auto-route support tickets to the right team or agent
Score inbound leads and pass only hot prospects to sales
Classify legal, safety, or refund messages for review
Build a decision API behind your own forms, bots, or phone trees
Audit every routing decision with confidence and probabilities
API
POST a plain message or structured state to https://jevsdev.com/route and get back a route, confidence score, and recommended action.
POST /route — single routing question, returns route, confidence, action
POST /decide — custom typed questions (choice, noul, score)
GET /health — status, loaded key, configured threshold
Get in touch
Need a calibrated router for your queue, CRM, or helpdesk?
''(Verse)''
Measure twice, route it once,
Let the numbers carry the response.
When the confidence is clean and bright,
Let the machine decide tonight.
''(Chorus)''
Calibrate, automate, elevate the grade,
Human at the gate when the signal fades.